Elite Carpet Care Gives You the Facts About Carpet Cleaning Treatments!

What does "cleaning to the standards" mean?

In 1992, representatives from the carpet manufacturing industry, the carpet cleaning industry, and the federal government set a common set of standards for the carpet cleaning industry. These standards are now referred to as the S001-92 standards. It was agreed that carpet and upholstery cleaning processes should include these common steps:

- Vacuuming and picking up large debris

- Pre-treating spots, stains, and heavily soiled areas

- Hot water (steam) extraction

- Thorough rinsing

ELITE CARPET CARE follows these industry standard to ensure you the best possible results and your complete satisfaction.

Is it true that carpet cleaning should be put off as long as possible?

No, it is not true. In fact, many of the major carpet mills today recommend professional cleaning at least once every 6-8 months. The buildup of soil in your carpet, in combination with foot traffic, creates an abrasion that breaks down your carpet's fibers. The higher the traffic in a given area, the more often the carpet will need cleaning.

How safe are your cleaning methods and chemicals?

We use only the safest, most effective chemicals and technology to clean your carpet and upholstery. Our products are safe for people and pets; they will not irritate people with allergies, asthma, or other respiratory ailments. Visit www.lungusa.org for more information.

Will all stains on my carpet, rug, or furniture be removed?

We treat all spotted areas with the most advanced techniques and chemicals available today. However, we cannot guarantee the removal of all spots. Many agents affect carpet dyes, and spots set in if not blotted up immediately. However, we CAN guarantee that we will make our best effort!

Can you get the pet odor out of my carpet or furniture?

Pet odor is a very common problem that often turns out to be much more complex than initially thought. Pet urine can easily soak through the backing of the carpet into the padding. In more severe cases the urine penetrates into the sub-floor beneath the padding. This creates a multi-layered problem.

The urine also provides for growth of bacteria. This contributes to a worsening of the odor problem and to permanent color loss of the carpet fiber. To eliminate this problem, the urine must be removed or neutralized from each of the layers affected. If the contamination is limited to only the face yarn of the carpet then the cleaning itself may effectively remove the odor. In more severe cases a urine neutralizer may be applied. In the most severe cases, replacement of the carpet padding, treatment of the under-side of the carpet, and the sub-floor may be required.

How long will it take my carpet or upholstery to dry?

Normal carpet drying time is 2-4 hours. Normal upholstery drying time is 1-2 hours. We recommend you abstain from using it until the next morning.
Drying time for both carpet and upholstery depends on many factors, including humidity level in the air, air movement, and room temperature. Areas that required heavy cleaning (e.g., highly soiled areas), or that have been treated with a fabric protectant like ScotchGard, may take slightly longer. Promote faster drying by running the air conditioner in the summer, or placing fans in rooms to circulate air.

How soon will I be able to walk on my carpet again?

While your carpet will not be soaked, the surface will remain damp to the touch for several hours. We recommend you keep regular traffic off the carpet until it is completely dry. Otherwise, any soil on the bottom of feet may come off on the damp surface, and fibers may become matted down by the pressure of walking on it. You may use the carpet lightly immediately after cleaning by wearing clean socks.